Very accommodating. Great prices, and wonderful employees highly recommend
To make matters worse, I was told the frame of the vehicle was so rusted that I shouldn't expect to see the vehicle last "more than a year". After taking it into another shop to have it appraised, I found out the frame was in excellent condition, and the "rusted out panels" that one of the Suderman Sons told me about didn't exist.
My second vehicle had all sorts of problems with it, which, after today, I really wonder if there were problems or if the mechanics at Suderman's just thought I was a money pit. I had ten starters replaced, one heating system replaced, and an exhaust system replaced.
In the six years I've owned that vehicle, I've replaced the front set of tires at least 12 times.
Have had Suderman's Auto do extensive body work as well as a complete repaint and am happy to recommend them to anyone I can. True professionals and the best around!!! A+++ "Thanks Guys"
Move onto my third vehicle, which was purchased from Suderman's. In the first year, the front tires went bald - twice. By the second time I asked them to inspect it a bit closer, and they mentioned the alignment was so bad that the tires were balding. I asked them to fix it, paid for the fix, and then drove off happily.
Don't go to Suderman's Car Care. They take the familiar connections they've made throughout the years for granted, and they see everyone as a money pit.
Crack in the reservoir that holds my windshield wiper fluid? A $200 fix that wasn't even attempted, and had to be fixed by another mechanic - which they did for free.
As of today, I can say that there is no quality or "care" at Suderman's.
When I got my first vehicle, there was an issue that caused the battery to short out on nearly a monthly basis. The mechanics at Suderman's swore they couldn't find the problem; after it stalled at a shop in midland, a random man (with more knowledge than everyone at Suderman's combined) walked over, lifted up the hood, and found the cause was rusty connectors running to the battery in less than minute. Suderman's had replaced two batteries in this truck in the span of four months.
Stay far away.
For anyone that's been going to Suderman's Car Care because your family does, pleas read this: My grandfather went to Suderman's for any car he had; every oil change, emergency light, broken tail bulb, or even windshield wiper replacement was done at this shop. He started a tradition for our family to go here, and he swore by Suderman's quality.
To make matters worse, I have trouble believing they did half the "Repairs" to my vehicle that they promised.
Stay far away.
They have done work on our vehicles for over 20 yrs. Have always been pleased with the service!
A supposed "Crack in the head gasket" that was patched for $300? Ended up being a catastrophic leak in the entire coolant system for the engine. The Suderman's "fix" was to put more coolant in the engine and act like nothing was wrong.
Suderman's took GREAT care of me!! Outstanding, personal service. I would highly recommend!
Suderman S Car Care is a US Car Repair based in Midland, Michigan. Suderman S Car Care is located at 855 East Isabella Road, Midland, MI 48640, USA.
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