I ordered my food on line, when I came in to pick it up I was told it would be out in 5 minutes. I was not Greeted by anyone, along with my 30 minute wait inside no one else that walked through that door was Greeted either. Took for ever to talk to a customer. I asked to speak to a manager... manager came out, I expressed how a hello how are you or I will be with you shortly would be Great to hear and she apologies and states the staff are supposed to Greet everyone. Then stated my food would be right out. Finally 15 minutes later after I say I want my money back the manager comes out with my pizza and I look it over and explain to her that I do not have what I asked for on my pizza and that it was quite settled at room temperature. Manager says (your order looks right to me.) I showed her the receipt and she walked away and wentbbehind counter and said aloud in front of about 8 other customers standing there ( I can not give a time as to when the food will be out ) I then stated I ordered on line just before 3 and when I came in to pay for my food I was told I had 5 minutes and then 30 minutes later I get my food for my family and it is cold? That's not okay.
Usually understaffed but no complaints about food. Food is better if you eat-in.
Good food, but terrible service.
Food was great, but no one acknowledged us for about 15 minutes after we entered the store.
Do yourself a favor and go to Papa John's, they will send people who will not trash on you.
I will never order from here again.
Would not seat my wife and kids for the buffet at 12:35pm, manager sent a waitress out to tell people they were overwhelmed. Manager should be fired for not doing their job! Where are the owners? lots of horrible reviews. If you do not want to run the business right, sell it to someone who will or shut it down!! Will never waste time going back, too many good restaurants to choose from to put up with this!!
The man who delivered our food called and said to put our apartment number on the receipt next time or he will refuse to give us our food...yet it was on the receipt he gave us. Even insulted my girlfriend and made her breakdown
Pizza Hut is a US Meal Delivery based in Midland, Michigan. Pizza Hut is located at 1516 N Saginaw, Midland, MI 48640, USA.
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